Query Engine Error Message - Crystal 8 , PSI 11.2.4

[mrichelle]

Created a custom report from an existing report, report runs fine outside of PSI software, but when insert into PSI and run it get the Query Engine Error Message within the Crystal Report Viewer dialog box. Can anyone help with this?

 

[dgillz]

PSI as in with Macola? Is this run from the Macola interface or the PSI interface?

What version of Crystal and Macola?

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[mrichelle]

Yes PSI with Macola. It is to run from the PSI interface. It PSI version 11.2.4, Macola Progression 7.6.300, and Crystal 8.0

 

[dgillz]

Seems like I read this post a month ago. If it runs from the CR Designer, then this is a PSI issue not a crystal issue. You should contact PSI. Also please provide your version of crystal in any posts.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"If you have a big enough dictionary, just about everything is a word"
--Dave Barry

 

[mrichelle]

Ok, thanks for your help. Also, I did provide my Crystal Version...if you will notice I put it in the title "Query Engine Error Message - Crystal 8 , PSI 11.2.4". This is what I was told to do. Next time I will mention it in the posting as well.

 

[dgillz]

My apologies, I totally missed it.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

"If you have a big enough dictionary, just about everything is a word"
--Dave Barry