qsig to cisco with office 365 voicemail

[mckinneyj]

I have a cs1000e rls 7.65 connected to a cisco call manager via qsig. Calls rout back and forth correctly. The customer wants to use the Office 365 voicemail off the Cisco for the CS1000 users. Preliminary testing has the calls forwarding to the voicemail pilot but it ends up getting answered like a direct call to voicemail not a forwarded call. Having a hard time finding config notes for the CS1000 using the voicemail off the cisco.

 

[Firebird Scrambler]

I might have the wrong information, but you say the voicemail is on a remote site through a link such as QSIG.

You will need to check that you have package 175 (NMS) in LD 22. The report below gives more information.

"Sites with networked mail cannot forward from the remote site via Q931 when using release 18. The caller goes into mail but is asked for the mailbox number. The problem has been found to be a mistake by NT, who have missed the NMS package."

Another report below is the reversal of your problem. Please look at the RCAP settings on your QSIG D Channel.

Query is that you are unable to get MWI to light up on a remote site on CISCO from a call pilot.

Problem Description

Goal:
Does Cisco Call Manager support MWI from CallPilot?

Fact:
PBX
Core
QSIG
Cisco
MWI Feature


Problem Resolution

Fix:
Nortel's Meridian switches with CallPilot support the MWI feature. The following pre-requisites are required for the MWI to work with the Cisco over QSIG:

For the Meridian 1 PBX to support the QSIG MWI feature, the PBX must at least have an Enterprise software level (to get ISDN Tie lines) with X11 Release 25.40 or 25.40B software (to get QSIG MWI).
In addition to NMS software and Phantom TN Features, the following packages must be installed on the PBX:
- PKG 305 (QSIG Generic Function)
- PKG 316 (QSIG Supplementary Services)
- PKG 263 (Qsig Basic Call/Name Display)
- PKG 175 (Network Message Service)

The configuration of the Dchannel of the QSIG should look something like as below:

ADAN DCH 32
CTYP TMDI
CARD 32 --- defines card in slot 32 (loop 32) as the QSIG trunk to CCM
PORT 1
DES Qsig
USR PRI
DCHL 32
OTBF 127
PARM RS232 DTE
DRAT 64KC
CLOK EXT
IFC ISGF --- defines switch-type ISO QSIG with GF platform
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 1
RLS ID **
RCAP COLP QMWI --- enables MWI feature across QSIG trunk
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7






Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

 

[mckinneyj]

Firebird Scrambler, thnks for the response, I have the 4 required packages and my d channel is configured like what you listed above. The voicemail is off the cisco,not call pilot. The problem above references rls 18, I am a cs1000e rls 7.65.
ADAN DCH 21
CTYP TMDI
MG_CARD 000 0 02
PORT 1
DES mspl
USR PRI
DCHL 21
OTBF 32
PARM RS232 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7


CUST 0
ROUT 2

TYPE RDB
CUST 00
ROUT 2
DES MPLS
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
DAPC NO
INTC NO
MBXR NO
MBXOT NPA
MBXT 0
DSEL 3VCE
PTYP PRI
CNDP UKWN
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 8
TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70


PAGE 002

ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
CTBL 0
ACF NO
AACR NO

 

[KCFLHRC]

Here is a PRI using QSIG I did with a Cisco integration. Keep in mind this is still using Call Pilot on the CS1K but some of the settings do in fact look different from yours.

>ld 22
PT2000

REQ prt
TYPE adan dch 13

ADAN DCH 13
CTYP MSDL
GRP 1
DNUM 0
PORT 2
DES CISCO
USR PRI
DCHL 44
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR YES
DIDD 0
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7

REQ ****
OVL000
>ld 21
PT1000

REQ: prt
TYPE: rdb
CUST 0
ROUT 13

TYPE RDB
CUST 00
ROUT 13
DES CISCO
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
DAPC NO
INTC NO
MBXR NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH RRB
TRMB YES
STEP
ACOD 8013
TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896


PAGE 002

SFB 3
NBS 2048
NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

REQ: ****
OVL000
>ld 20

PT0000
REQ: prt
TYPE: tnb
TN 44 1
SPWD
DATE
PAGE
DES

DES CISCO
TN 044 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 6
RTMB 13 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID 8013
AACR NO
DATE 15 MAR 2011