We've installed PRI's between our 81C and Cisco Call Manager environment and calls are going back and forth successfully carrying name and number information each way. We are having a problem though when calls are FNA'd from the PBX to the CM voice mail as the CALLED number information is not being passed resulting in a generic greeting on the Cisco voice mail. We're also getting ERR9013 error messages on the PBX which suggest a QSIG integration problem.
The problem from Cisco's end is stated as "When Nortel PBX forwards the call, it did not send RDNIS or OCN(original
called number) information, and that is why CCM is sending a general call to Unity."
Has anyone else encountered this and have you been able to come up with a solution?
Our D-Channel ADAN is as follows:
REQ prt
TYPE adan dch 13
ADAN DCH 13
CTYP MSDL
GRP 0
DNUM 7
PORT 3
DES CISCO2
USR PRI
DCHL 24
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
The problem from Cisco's end is stated as "When Nortel PBX forwards the call, it did not send RDNIS or OCN(original
called number) information, and that is why CCM is sending a general call to Unity."
Has anyone else encountered this and have you been able to come up with a solution?
Our D-Channel ADAN is as follows:
REQ prt
TYPE adan dch 13
ADAN DCH 13
CTYP MSDL
GRP 0
DNUM 7
PORT 3
DES CISCO2
USR PRI
DCHL 24
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE NET
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CNG 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
