QoS for VOIP on a 2610?

[JBruyet]

Hey all, I'm trying to figure out how to setup a ProCurve 2610-48-PWR for VOIP through a Shoretel system. I've seen lots of information on Google for setting up a ProCurve switch to work with Avaya, but nothing for Shoretel. Any ideas on where to look? Will the Avaya settings also work with the Shoretel system?

FWIW we're having some problems with our system and the vendor has told us "...the system is working as it was designed..." and that the problem is with my network. Well, I want to make sure everything on my end is configured correctly before we go on to the next step.

Thanks,

Joe B

 

[kwing112000]

I dont know anything about Shoretel but i have done avaya with HP2610's. do you have your voice set up in a VLAN? If you do you can tag that VLAN as voice and give it the highest priority on the switch. if all the PC/phones are on the same network you may want to consider separating it into VLANs.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[JBruyet]

Thanks for the info kwing12000, but tagging the VLAN isn't an option. The way we have the Shoretel system setup (per the vendor's recommendation) is you plug the phone into the system then you plug the PC into the phone. We might have sufficient cabling to plug each device (phone & PC) into its own switch but I'd have to check out the offices and see if there are enough jacks to make that doable.

Thanks again,

Joe B

 

[VinceWhirlwind]

The Shoretel phone's LAN port should be setup as an 802.1q trunk. It's PC port should be setup to be an Access (untagged) port in the PC VLAN. The phone itself should be configured to tag in the Voice VLAN.
Then, both phone and its attached PC can be on different VLANs.

 

[kwing112000]

Vince is correct. You dont need separate ports for each device. you can put a phone and a PC on the same port in different VLANS. We do it all the time with no issues. with Avaya we use option 176 or 242 to tell the phones what VLAN number to boot into and then they will pull all the correct info from the DHCP server.

Kevin Wing
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[JBruyet]

Thanks guys, I'll give that a shot!

Joe B