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QCC que

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jeepguy267

jeepguy267

Technical User
Oct 21, 2002
183
US
I am sending calls from an Auto Attendant to two QCC operators. The caller hears music on Hold for about 1 second then ringing until answered. Business owner wants music for the entire duration until answered. I am stumped without dismantling the entire QCC set up. All help appreciated.
 
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possibly go to Options->Transfer->Audible->Music, however I think that at that point the call is ringing at the operator extension and that is why the caller heard the ringback.

 
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