From what I've read in this forum, it looks like the maps that come with Crystal are created with a third party product by MapInfo. I've also read that you can make your own maps and use them in Crystal. We use ESRI products for all of our GIS (Geographical Information Systems). It looks like both ESRI and MapInfo use shape files. So what I am hoping is that I can take the maps we keep up to date with our ESRI products and integrate them into crystal even if I have to use a MapInfo product to do it. Does anyone know if this is possible???