Putting Someone On Hold Once Joined To A Conference?

[Turtlepuke]

I think I know the answer to this, but asking anyway. I know when you do a conference you can drop a person off of the conference, but can you put one of the parties on hold but not the other? The agent would be using One X Agent.

 

[YPC]

can you control the call using tsapi programming?

 

[Turtlepuke]

can you control the call using tsapi programming?

I'm not sure. Would you know how to do that?

 

[YPC]

if using TSAPI, for example a conference call with party 1001, 1002 and 1003 and the call id is 1. Simply hold the call with call id 1 and the party 1002 if you want to hold the party 1002.
If you want to control the listening path / talk path of the call, I think you need advanced TSAPI license. Using the attSelectiveListeningHold / attSelectiveListeningRetrieve can implement your requirement.