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Putting a call directly to voicemail

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rbanksy

Technical User
Jun 7, 2005
3
GB
We have a realitis rev8 and DX Mail.

Does anyone know how I can put a call straight to voicemail rather than waiting for it to ring until the voicemail automaticaly picks it up.
 
We're using an older version (6.3) but I would have thought you could just divert the extension immediately to the hunt group that your mail card/device sits on ?

Ours for example is 700 so if I put my phone on divert to 700 it goes straight to voicemail. Never rings. This can be done at the phone or using the RID command.

**One day, I will find a question that no one else has answered........and will also know the answer to it ! **
 
are you looking to transfer the call straight to mail or divert your extn?


Remember if it doesn't work hit it harder
 
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