Pulling Call Records on a Specific Extension 1

[hanluc6933]

Hello All,

With out using a third party software program is there a way to pull call records from a specific extension? This call would have occured nearly a week ago.

Thanks,

L

 

[mikeydidit]

You really need to have some sort of CAS (Call accounting system) in place to do this. Some here have played around with the raw data from the CDR and a few have even made it work. But the calls (without a CAS) are stored in a buffer in the switch. Then they are overwritten once the buffer is full. This is why the CAS stores the data for you to look at later.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594

 

[hanluc6933]

Thanks for the information and the fast response.

 

[mikeydidit]

Glad I could help.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594