Hi, this is a bit of general question, I'm hoping for a nudge in the right direction.
We have a wiki type WSS site that we use to publish announcements, basic procedures, etc.
We also have a SQL based help desk application for logging support requests.
I would like to publish certain details of particular help desk items on the WSS site as they are created in the application. I would be looking at publishing data such as description, date requested, etc and only if the item was of a particular category or priority level.
I'm not sure which way to go to start on this, or what methods I should be investigating further.
Can anyone offer any advice on the direction they would take to achieve such a task?
Many thanks.
We have a wiki type WSS site that we use to publish announcements, basic procedures, etc.
We also have a SQL based help desk application for logging support requests.
I would like to publish certain details of particular help desk items on the WSS site as they are created in the application. I would be looking at publishing data such as description, date requested, etc and only if the item was of a particular category or priority level.
I'm not sure which way to go to start on this, or what methods I should be investigating further.
Can anyone offer any advice on the direction they would take to achieve such a task?
Many thanks.