We have a server running on Citrix MetaFrame 1.8 SP3 with Windows 2000 Server SP2.
When attempting to launch the "Published Application Manager" on the Citrix server it is unsuccessful with the error message "Failed to enumerate the initial list of Citrix Servers in the current management scope because the ICA Browser is not responding. Published Application Manager cannot continute without this information and will now exit."
The following troubleshooting actions have been performed, but have not resolved the error:
• The ICA Browser service has been restarted.
• The server has been restarted
• Use the "Citrix Server Administration" tool to configure this server to "Always attempt to become the Master ICA Browser"
• The "query server servername /tcp" command shows the server as a Master ICA browser
• There are no Windows event log errors for Citrix
• Note: the Published Application Manager has successfully executed in the past (about a week ago). I know of no changes to the server since then.
Question
• The Windows Computer Browser service does show errors "The browser service has failed to retrieve the backup list too many times on transport \Device NetBT_Tcpip_.... The backup browser is stopping." - Does the ICA Browser depend on the Windows browser to function properly?
When attempting to launch the "Published Application Manager" on the Citrix server it is unsuccessful with the error message "Failed to enumerate the initial list of Citrix Servers in the current management scope because the ICA Browser is not responding. Published Application Manager cannot continute without this information and will now exit."
The following troubleshooting actions have been performed, but have not resolved the error:
• The ICA Browser service has been restarted.
• The server has been restarted
• Use the "Citrix Server Administration" tool to configure this server to "Always attempt to become the Master ICA Browser"
• The "query server servername /tcp" command shows the server as a Master ICA browser
• There are no Windows event log errors for Citrix
• Note: the Published Application Manager has successfully executed in the past (about a week ago). I know of no changes to the server since then.
Question
• The Windows Computer Browser service does show errors "The browser service has failed to retrieve the backup list too many times on transport \Device NetBT_Tcpip_.... The backup browser is stopping." - Does the ICA Browser depend on the Windows browser to function properly?