Public Folder Problem

[BlairJC]

I am creating a trouble call service in OL2K called Request For Service. Let me tell you how its set up. I have three public folders, RFS (Request For Service), SSB (Software Support Branch), and a NOC folder(Network Operations Center). The user creates a request in the RFS folder. Depending on what kind of request it is, I want OL2K to automaticaly post it to the SSB/NOC folder. They pull what kind of request it is from a dropdown box on the initial form, and when finished hit post. Im not using emails, but posts. Im not really sure how to do this. Any help would be great.

BlairJ
BlairJC@1fssg.usmc.mil

 

[KeyTech]

do you not want to use emails or are you not using them???
You can send mails to the folders at your domain name...this will send them straight to the specified folder.... Jay~

My new Tae Kwon Do website is up and running!!

http://www.airport-tkd.com

~KeyTech

 

[BlairJC]

No we dont want to use emails, thats why we chose posts. We are trying to stay away from having to send stuff back and forth. We want it to stay within the public folders we created.

Jesse

 

[JWilliams]

Have you tried setting up a rule? You might need to make the NOC and SSB folder visible in the GAL, but you can restrict who sends to them.

Right click the folder, click Properties, Administration, Folder Assistant...