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PTB410 Auto Shut-Off

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Apr 20, 2012
3
US
I am looking to troubleshoot a problem that we keep having regarding the Spectralink PTB410 handsets.

When the phones are put in test mode they power on and appear to be fully functional, but as soon as they are restarted the phones power on and then quickly power right back off automatically. If it is powered back on, it will continue to power right back off every time after that. The phones are registered when we are having this problem and are not powered on prior to registering them.

I'm having difficulty figuring out if this is somehow an internal issue with the handsets or if there is something else going on. We don't experience this problem on all of the PTB410 handsets, but lately it has appeared to occur more and more.

Any suggestions?
 
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