PSN # PSN006218u
Original publication date: 9 Oct 2023. This is Issue #01, Published date:
10 Oct 2023
Severity/risk level High Urgency Immediately
Name of problem
GKE credential rotation outage for Avaya IX Workplace IP Office containers
Products affected
Avaya IP Office containers, 11.0.5.x
Problem description
Avaya IX Workplace 11.0.5.x, customers may experience service disruption due to Google maintenance on the legacy
product.
As of Oct-5-2023, within 30 days of GCP cluster CA expiring, Google will automatically initiate a credential rotation.
If you are IX Workplace IP Office container deployments, as suggested, kindly make the move to ACO before the CA
expiry.
This Google maintenance on the cluster could be disruptive and non-recoverable.
If you have questions regarding this bulletin, please contact Avaya Services.
Solutions
• For 11.0.5.x IP Office container deployments request to migrate ACO to avoid failure on IP Office containers
Original publication date: 9 Oct 2023. This is Issue #01, Published date:
10 Oct 2023
Severity/risk level High Urgency Immediately
Name of problem
GKE credential rotation outage for Avaya IX Workplace IP Office containers
Products affected
Avaya IP Office containers, 11.0.5.x
Problem description
Avaya IX Workplace 11.0.5.x, customers may experience service disruption due to Google maintenance on the legacy
product.
As of Oct-5-2023, within 30 days of GCP cluster CA expiring, Google will automatically initiate a credential rotation.
If you are IX Workplace IP Office container deployments, as suggested, kindly make the move to ACO before the CA
expiry.
This Google maintenance on the cluster could be disruptive and non-recoverable.
If you have questions regarding this bulletin, please contact Avaya Services.
Solutions
• For 11.0.5.x IP Office container deployments request to migrate ACO to avoid failure on IP Office containers
