Proxy connection failed

[EngJoo]

Greetings,
my company have proxy server ISA200 but each time when i wish to log in to citrix i got this error

Proxy connection failed:the configured proxy server failed to establish a connection.

i have installed ICA java client. and some of my friends even told to locate a fill name template.ica(but i cant find it) to add one more line
ProxyUseFQDN=On

i got no problem for the old user which was created before. it is only for new users. i am using exchange 2003.

i know it is hard for you all imagine the real situation. what i need is just some hint on what should i do..

a lot of thanks!!for those who read these..

 

[ascotta]

Template.ica should be on the web server/ Web Interface Server/Nfuse server.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bran2235]

Scott, I have a remote user who is getting "Proxy connection failed: Internal error during proxy evaluation"

after clicking the icon for her published app in the apps window on the WI page...

Any suggestions?

Cheers!
Brandon

 

[ascotta]

Make sure internet explorer checks to see if its the default browser! Make sure it is the default browser!

\Also untick the Automatically detect is not on in Tools/Internet options.


[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[ascotta]

Nothing easy with you is there Brandon

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[ascotta]

Another thought

Try adding the IP addresses of the citrix servers you are trying to access on the "Proxy Server Exceptions" list.


[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bran2235]

Ok, IE is definitely the default browser-

I have gone to IT\Tools\Internet Options\"Programs" tab:
Down at the bottom I have it ticked "Internet Explorer should check to see whether it si the default broswer" Is this correct?

You mentioned somewhere else too? Can you be a bit more specific, please

Cheers,
Brandon

 

[bran2235]

UPDATE: FIXED (?)

Scott- saw a resolution on another post... I went to my WIadmin page and selected NONE on the Proxy page. This fixed my issue (I have this users laptop here w/ me on my LAN)

Question:
By choosing NONE, will this prevent my outside users from connecting?

Cheers!
Brandon

 

[ascotta]

I am running an eval of new stuff, so it took me a bit to find it. Its in WIAdmin and Client sided proxy settings.

And another thing to try is

Or in the WIAdmin console, you can add a rule that sets ProxyType=None when the client IP is on the internal network.


[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bran2235]

Ok, (see my last post)

When I choose NONE in WIadmin, will this prevent my outside users to connect?


Cheers
Brandon

 

[ascotta]

I don't know is the honest answer, I haven't played with proxy's much, they are a PITA.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[bran2235]

OK, just FYI-
I had another outside user log out and back in using WI and he had no problems! (after setting PROXY to NONE)...

Now back to thread 1034436!!!!

Thanks Scott-
Brandon

 

[ascotta]

I am scared to look

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott