Has anyone heard about having to provide AVAYA some sort of certification of customer provided VMWARE? I had asked my BP about the feedback/experience with virtualizing the AVAYA core components, as we are looking to do this with SMGR/ASM on our own VMWare farm. The BP referenced upon their installs having to provide AVAYA some sort of document that validates the customer VMWARE environment for support AVAYA support purposes. Since these specific servers are not currently playing any critical role in the environment yet, we are going to pursue this internally and was wondering if anyone has heard of this and the process to provide AVAYA.
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Providing AVAYA VMWARE Certification Document
- Thread starter wpetilli
- Start date
So, I asked my BP your question since we are considering a move to VM in the near future and his response was, "Most definitely! There are very stringent VMware requirements." He stated that his group offers free consultation, but you will have to provide OVA files. Hope this helps.
montyzummer
IS-IT--Management
Unless i understand your question , on every vm deployment guide there is a minimum requirements guide , dependent on what solutions you are wanting to deploy.
APSS (SME)
ACSS (SME)
ACIS (UC)
APSS (SME)
ACSS (SME)
ACIS (UC)
- Thread starter
- #4
Sorry if I confused anyone.... my BP stated that if the AVAYA deployment of .ova's is installed on customer provided vmware then the customer, or BP on behalf of the customer has to provide some sort of document for AVAYA to have on file. I guess from a support perspective they will or won't provide support based on this.
The problem is that we have very high level certified VMWARE engineers on staff and feel we can deploy these .ova's w/o having to pay the pro services the BP wants to charge. So asking them for all this specific information is kind of a conflict of interest.
The problem is that we have very high level certified VMWARE engineers on staff and feel we can deploy these .ova's w/o having to pay the pro services the BP wants to charge. So asking them for all this specific information is kind of a conflict of interest.
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