kevinmmccormick
IS-IT--Management
I found this frustrating to figure out, so I figured I would share.
To reference a user variable in VoiceMail Pro actions, such as transfer, use the following syntax:
On our system we set up an employee menu where an admin can change the system to "Company Meeting" mode, when all employees might be in a conference room or offsite. In this menu, the employee is required to enter a 10-digit cell phone number when switching on this mode. This is stored in a user variable.
Then, in the autoattendant, the caller is instructed to press 0 for "immediate assistance". This is done via a transfer to this user variable.
I can't believe this was never documented anywhere. Hope this is helpful to someone.
To reference a user variable in VoiceMail Pro actions, such as transfer, use the following syntax:
Code:
$REG[YourVariableName]On our system we set up an employee menu where an admin can change the system to "Company Meeting" mode, when all employees might be in a conference room or offsite. In this menu, the employee is required to enter a 10-digit cell phone number when switching on this mode. This is stored in a user variable.
Then, in the autoattendant, the caller is instructed to press 0 for "immediate assistance". This is done via a transfer to this user variable.
I can't believe this was never documented anywhere. Hope this is helpful to someone.