About 2 years ago, my boss was throwing away some old unneeded equipment and asked me if I wanted to take an old Protel TEC-10 Terminal Equipment Tester. Having worked with the unit since joining the company back in 1990, I was glad to adopt it.
At home, I've used the unit to check telephone numbers stored in the speed dial memories in all our telephones, provide dialtone to allow me to program numbers in speed dial without tying up the telephone line, test handset cords, handsets and check digits that the telephones outpulse.
Lately, telephones connected to the "Test Telephone" RJ-11 jack will not be able to break the unit's dialtone while in Touchtone mode. If I switch the telephone being tested to DialPulse mode, the dialtone breaks without any problems. The unit will right itself after being powered down for a while (mostly overnight).
I know that the Protel TEC-10 is an old unit and the Internet yields very little information about it.
If it were cost effective, are there any companies that can troubleshoot and repair the device? Are there any modern equivalent devices out in the marketplace today and if so, how much money do the devices usually cost?
At home, I've used the unit to check telephone numbers stored in the speed dial memories in all our telephones, provide dialtone to allow me to program numbers in speed dial without tying up the telephone line, test handset cords, handsets and check digits that the telephones outpulse.
Lately, telephones connected to the "Test Telephone" RJ-11 jack will not be able to break the unit's dialtone while in Touchtone mode. If I switch the telephone being tested to DialPulse mode, the dialtone breaks without any problems. The unit will right itself after being powered down for a while (mostly overnight).
I know that the Protel TEC-10 is an old unit and the Internet yields very little information about it.
If it were cost effective, are there any companies that can troubleshoot and repair the device? Are there any modern equivalent devices out in the marketplace today and if so, how much money do the devices usually cost?