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Protection Centre says update - live update says No Updates needed!!!

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3billy3

Technical User
Oct 8, 2007
7
GB
Hi, any help with this would be much appreciated.

A friend is using Norton Internet Security 2007 (Upgrade Edition, everything has been working fine - but has developed the following problem:-

Norton Protection Centre indicates by way of a red 'dot' that Protection Updates needs attention.....

Click on Fix Now button.

Live Update pops up and checks for updates, and then says that 'No updates are needed'

Click Finish

Protection Centre dialogue box then says that updates have not been made etc. etc........?????

Do i need to update or not, and how?

Any ideas please, driving me nuts
 
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