hello, do you know how we can make the "multi device suite" resilient on a secondary element? my phones are declared as "multi-device" licence
in the mitel documentation they say that when the extension has a Multi-device suites license, when the primary ipbx is turned off, the extension can only call the emergency numbers and the attendant.
CASE 1:
in my case, indeed I manage to call the emergency number from a room extension, on the other hand I don't have an attendant "mivoice business console" but I use a 6940 extension for the operators.
ans I can't reach the operators .
Question 1: how can I reach extension 6940?
also, I cannot receive calls neither on the pilot number, nor on the number of the extension.
CASE 2:
If I change the room extension license from multi-devices suites to Full (ip user), and I turn off my primary ipbx.
I can call emergency, operators 6940, and all other numbers.
on the other hand i still cannot receive a call on the pilot number because the Suite menu cannot be shared with the SDS between the ipbx. I can call the room only by the extension number.
i can't tell the operators that when you are on the primary ipbx you call the pilot number, and when you are on the secondary you call the extension. because in addition, I have rooms where there are two phones.
Finally :
someone has already set up the resilience in the world of hospitality?
how can i reach my rooms when the primary ipbx is turned off?