proliant 3000 won´t boot

[Nostradamus]

Our Proliant 3000 recieved en errormessage one night.
Black screen and some lines in the upper part of the screen. It said something about general fault (something about hardware and parity if i remember correctly).

After reboot it went fine, until the next night (03:30). Same message.

I thought it was something with the memory and tried switching them back and forth. Tried removing 2 out of 3 DIMM:s. Server seemed to work fine. The next day it got stuck again. Now with a completely blank screen.

After another reboot the server seems to boot fine (no beeps or errors on the discs). The screen is still blank though and the server won´t respond.

What´s wrong? /Sören

 

[patw]

What OS??

COuld be internal power supply.

DId you ROTATE the RAM cards rather than remove some??

Now it sounds like you did not seat one or more of the RAM cards correctly, or, you removed the ram from the wrong slot (the order matters).

 

[Nostradamus]

NT server 4, sp6a.

I´ve tried another power supply. still blank screen.

occasionally, it will boot up, but it hangs after a random amount of time.

I tried rotating, removing, exchange the DIMMs... no luck.
I´ll try re-seat them once more. Just in case.

I´ve also tried another cpu, but it didn´t help.

My guess is the motherboard. What do you think?

I´m having a technican from compaq over in the near future.
The server is rather new and we have "on-the-spot warranty", which makes him come over here and fix the problem. /Sören

 

[Jpoandl]

Did you fix the problem? Do you have Compaq Insight Manager loaded? This may give you more information...especially if its some kind of hardware failure..like RAM.

Have you checked the event viewer for errors. This could be a Windows NT problem. Do you have a lot of free space on the C:\ drive?

I would also search the hard drive for memory.dmp files. Memory.dmp files are created when a server blue-screens.

Hope some of this helps.. Joseph L. Poandl
MCSE 2000

 

[Nostradamus]

after switching almost everything.
cpu-cage, cpu, ram, disks, nic and more.

As for your questions. No, No insight manager.
A lot of free space, yes.
the memory.dmp´s have been looked at, but didn´t give anything.

The compaq technican have tried switching everything. Cpu, ram, nic, disks, cpu-cage and finally the "pci-slot-back-plane" (the module which holds all pci-slots). That last switch solved the problem. The compaq fellow was practically singing with joy, when he didn´t have to come back anymore. /Sören

 

[Jpoandl]

Sounds good! Joseph L. Poandl
MCSE 2000