Hi,
We have a mission critical Progress application that prints receipts with a unique number using some .rpl file as a template.
The receipt number increments with 1 each time a receipt is printed. Last week the receipt counter reached 10.000 and since then we experience an odd problem: every second receipt with a number higher than 9999 causes Prowin32.exe to crash with an access violation at 0x0077e5de
Receipts with a number 9999 or lower print without problems repeatedly.
Replacing the .rpl file with another one that functions well in the same application in a sister organization does not help either.
The sister organization has no problems in their production system with receipt numbers well over 35.000, however they do have the same problem in their test environment!
We tried installing progress and the app on an otherwise empty freshly installed NT4 workstation with SP6a. This also does not help.
We have no clue. We're using Progress v3.8d, i read on this forum another person also has similar problems with this version. Is it a bad one?
What could be wrong?
More info on the system:
Compaq EXD series, 128 MB / 1 GB
HP Laserjet 2100 printer
Windows NT4.0 workstation, dutch, SP6a installed
Thanks in advance for any help whatsoever.
We're not Progress experts, unfortunately, just system administrators.
Theo
We have a mission critical Progress application that prints receipts with a unique number using some .rpl file as a template.
The receipt number increments with 1 each time a receipt is printed. Last week the receipt counter reached 10.000 and since then we experience an odd problem: every second receipt with a number higher than 9999 causes Prowin32.exe to crash with an access violation at 0x0077e5de
Receipts with a number 9999 or lower print without problems repeatedly.
Replacing the .rpl file with another one that functions well in the same application in a sister organization does not help either.
The sister organization has no problems in their production system with receipt numbers well over 35.000, however they do have the same problem in their test environment!
We tried installing progress and the app on an otherwise empty freshly installed NT4 workstation with SP6a. This also does not help.
We have no clue. We're using Progress v3.8d, i read on this forum another person also has similar problems with this version. Is it a bad one?
What could be wrong?
More info on the system:
Compaq EXD series, 128 MB / 1 GB
HP Laserjet 2100 printer
Windows NT4.0 workstation, dutch, SP6a installed
Thanks in advance for any help whatsoever.
We're not Progress experts, unfortunately, just system administrators.
Theo