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Programs that sit in the system tray crash server when launched

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outonalimb

Technical User
Oct 7, 2003
454
GB
One of my clients' servers' recently suffered a system crash and since then any programs that sit in the system tray crash with a warning that it cannot read from a specific memory address.

For example, VNC sits in the system tray but has soon as you right click on the icon to invoke a menu, an error message appears as mentioned above. It does this for Avast Anti-Virus which also sits there too.

I have to restart the server to get rid of the error or use the kill command to kill the process.

The funny thing is, if I log on as Administrator through Terminal Services, nothing goes wrong. The system tray items do not crash.

I have run various anti-virus programs on the system with not viruses being found. I have reinstalled SP4 but this hasn't helped either.

Can anyone suggest anything?

BTW, the server now has new hard drives and new RAM. (I managed to clone the existing setup with Norton Ghost - the client runs terminal server and has also lost the CD Key for reinstalling Windows!)

 
What happens if you logon as an admin equivalent? I would try deleting the administrator user profile from the local machine, roaming profile also if you use them. Might be a curruption in the profile. Just a thought.

RoadKi11
 
I have created a brand new user name (which created a new profile) and it does the same thing. The problem occurs when you are actually at the console rather that logged in via Terminal Services.

Can anyone offer any further suggestions?
 
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