programs opening up multiple versions

[provo14]

Here is a message from a user of mine anyone have an idea?

Files, (i.e. Photoshop, Autocad, Excel, etc…) were opening from outlook within the same instance of the program before windows was reinstalled. After windows was reinstalled, files are now opening as separate program instances, making it difficult to compare images. Please change windows setting to open files of the same program type within one instance of the program.

He has a laptop that had the system board repalced and rebuilt OS and all programs now wehn he gets an email with multiple pictures in it they all open as seperate programs not as sepreate files inside a program. Does anyone know how to fix it?

 

[bcastner]

Control Panel, Folder Options
Click 'Open each folder in the same window.'

 

[provo14]

bcaster that is checked and it still is happening

 

[bcastner]

Could you clarify whether they are opening with their native application program, or whether they are opening with a viewer application?

With seperate attachments, the behavior being shown is I believe normal.

See, for example,

http://msdn.microsoft.com/office/de...ta/html/Office_Outlook_ViewMultPictAttach.asp

 

[linney]

they all open as separate programs not as separate files inside a program"

Can you clarify the meaning of this phrase in simpler and less confusing terms?

Is this a file association problem? A problem with Outlook?
A Photo Editor problem?

What use to happen when he opened these files?

 

[provo14]

He gets an email with 10 jpeg images in it. He double clicks the file to open it up and it opens up Paint Shop pro. He then goes back to the email to open the second picture and instead of opening up inside the already opened program of paint shop pro it opens another session of it. PSP has a limit of five open sessions. Before the rebuild of his system PSP would only open once and the pictures would all open inside of that program not open the program agian.

 

[bcastner]

From a working machine, examine the Paint Shop pro entry here with regedit:

HKEY_CLASSES_ROOT\Applications\pshop.exe

(or whatever it is called)

You want to see the Shell subfolders listed under this registry key to see if the working machine and problem machine match exactly in all details.

My temptation would be to use regedit and Export this key value for Paint Shop Pro, and Import this value into the non-working machine, reboot and test.

The export function of regedit creates a .reg file of your naming. Copy this to a floppy or access it across your LAN. Then do a Start, Run, regedit /s filename.reg to import the settings on the problem machine.

Reboot and test.

I suspect a mis-formed value under the dde portion of the Shell/Open definition.