Programming SIP trunks on Polycom VVX 410 ...

[mrdom]

Hi everybody:

I picked up an extra VVX 410 from Polycom and worked on setting it up tonight. I've got an extension programmed and some busy line fields - those all work great.

Is there a way I can display my SIP trunks as well like I do on the Nortel sets, or can I only do this on Nortel sets? I can't program the buttons on the Polycom like I can on the Nortel through UCx, so I'm assuming it's a different process to actually get the SIP trunks to show. Could I use the registration string at the bottom of the SIP trunk page on the UCx?

I have four channels of our SIP trunk showing on each Nortel phone. I'd like to do that on the Polycom as well so calls can be put on hold and grabbed at other extensions. Or can I only do this with Nortel sets? This is my first regular SIP phone I'm trying with the UCx - not sure I can display SIP trunks and use them like I do on the UCx.

Thanks for any wisdom you could give me!

-Michael

 

[ucxguy]

I assume you use shared call appearances on your Nortel phones to associate trunk calls with buttons on the phones. This feature is specific no Nortel and E-MetroTel phones - you cannot use it on SIP phones.

When you use registration based SIP trunks, you certainly can (well, you must) use the Register String control on the SIP trunk page to enter a registration string required by the SIP trunk provider. If you use one of the supported SIP trunk provides, I would recommend using the IP Trunk Assistant page that makes the trunk setup quite simple (including the registration string).