Programming Remotely

[rtb20926]

I have WinSPM loaded on my PC at home. Will it work with Windows XP? If so, what will it take to program my customers switch from home? Thanks!

 

[merlinman]

Yes, it works with XP.

If you have installed it, it should have walked you through setting up your modem.

I like to use a TELEPHONE connected to the MODEM to do the dialing part. Once you get transferred to the Legend/Magix modem, and the "HANDSHAKE" starts, then the PHONE goes dead and soon after you will get the LOGIN prompt.

To set up a customer click on Site Setup and then ADD.

Also, considering how quirky WINSPM is, each and every time you add or change a connection, save it, and then exit the program and then restart it.

 

[rtb20926]

Awesome, can I use my internal modem to do this? And how do I dial into the phone switch's modem? I would call the business's phone number and then what happens? Thanks!

 

[tdaugirdas]

You can use your internal modem. Set the WinSPM site up for "manual" transfer. Put a single-line phone in parallel with your PC modem, click on connect, say OK to modem, call the business, ask them to transfer you to *10 - when you hear modem tone, press connect, lay the receiver down. You should be prompted for a password, the default is craftr4. When you connect to the processor - it will churn and read data for a while - unless you pre-choose options and set the default at standard SPM connect mode. Most people program in standard SPM mode anyway - it's much faster.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[merlinman]

Actually, if you have a PHONE Jack on your MODEM, it is best to connect the phone to that.

That way, the phone will be taken out of the picture when the MODEMS Handshake.

 

[rtb20926]

Perfect! Thanks for the help!

 

[johnlumar]

Does anyone know what the login in is for WinSPM R8.0, I have the password as craftr4 but I don't have the login

 

[tdaugirdas]

There is no login or password in WinSPM - unless you chose to set one up. If you did and forgot it - remove and reinstall the program (or edit the win.ini file to remove it) - and don't use a login name or password - unless you have a reason to. The craftr4 passowrd has nothing to do with WinSPM - it is the default password for logging into a processor - when doing so via modem.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[dagwoodsystems]

The whole WinSPM password thing is to prevent someone from using the software on your computer to make changes to the phone system. It has nothing to do with the PBX itself, and everything to do with an added layer of protection for a public PC. Putting in a User Name and Password for WinSPM is an option only; you can leave both areas blank if you wish.

____________________________
Any sufficiently advanced technology is indistinguishable from Magix. --Arthur C. Clarke (imbellished).