Programming options don't work - Partner Mail VS R4

[CableMonkey]

Hi there. I have a Partner mail VS R4. Here is the problem:

When I go into the voicemail programming, then go to extension programming, then enter an extension number and chose option 5 to administer outcalling for that mailbox, I get a message that says “invalid entry”.

Also, when the users select “12” to transfer a message, they get the same message –“invalid entry”.

Is something not setup right or is my system dieing?

 

[itpphoneguy]

Hi CableMonkey,
Is the mailbox assigned and initialized? I am sitting beside the same model and it seems to work fine.
Keep in mind you need to give a message attached to the message you are forwarding for this to work.
-Chris