Programming Line Pool

[egnalc]

I am new to configuring the Norstar ICS and the customer does not have the manual, so i could use some help. I have 5 co lines on the system now, the customer just added 7 more lines bringing the total to 12. They want the new lines to be used for outbound only. I'm thinking of creating a line pool for lines 6 thru 12 and when they pick up the handset one of those lines (6 thru 12) will automatically be selelected. Any help on how to acccomplish this would be appreciated.

Also, the system has a floppy drive to do a backup, what is the procedure to backup the system.

Where can I get a manueal?

Once again thanks in advance for your help.

 

[mmazza]

to put the lines in a line pool
F**266344 password by default is 266344 then select lines 6-12 and make them pool A
Lines>show>line>6>show>pool>change>a
then give the line pool the access code of 9
then give the sets access to the line pool .
then they should just have to dial 9+#to access the lines you have in pool A If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[MRBRENT]

You can buy manuals at ezmanuals.com

 

[mmazza]

I have some manuals I can email you if your mail server will allow larger files [/color red]
If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[mmazza]

this is just a test post If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[egnalc]

Mario,

You can email me the manuals at clange@nj.devry.edu

I appreciate your help, I will let you know how I make out next week.


Thanks again

Charles Lange

 

[mmazza]

I emailed you what pdf's I had I hope they help you If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[egnalc]

Mario

Can you try to send the manual again to CEC.TELECOM@verizon.net or the clange@nj.devry.edu

I did not recieve the last email. Could you send it as a zip file.

Thanks

Charles Lange

 

[mmazza]

I will try to resend the manuals in a zip file . The last email came back to me undeliverable.
It said no snmp host was availble . but I will retry to each email addy posted above .

Mario Mazza
Telecommunications Specialist

 

[egnalc]

Mario

I still didn't receive it, do you know where I can buy one.

Charles Lange

 

[mmazza]

[italic]I will try to resend them one at a time.
but I do know you can go to

http://www.pbxinfo.com

and download just about any manualyou what .
There is a pretty leanthy process to get your user ID but I found it to be a pretty good site.
It is comparable to this site If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[Guest_imported]

I have been given the assignment to change intital greeting/ individual lines with names for new employees. There are no manuals in the office, and this may be a simple fix. Anyone w/ info pls let me know.
Thanks