Programming DWC on 3904 gives error message

[drange]

Hello.

A lot of questions from me this month, but I hope you'll answer this as well.

I want to display waiting calls on an ACD on a 3904. I give it SPV in CLS, and try to program key 3 with DWC XXXXX.

But that just gives me SCH0361. Suggestions?

 

[johnpoole]

dwc can't be key 3? this is a 04 agent, maybe it will help.

REQ: prt
TYPE: tnb
TN   84 0 14 14
DATE
PAGE
DES

DES  TEMP
TN   084 0 14 14
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM  0
FDN
TGAR 1
LDN  NO
NCOS 3
SGRP 0
RNPG 0
SCI  0
SSU
XLST
SCPW
CLS  CTD FBD WTA LPR MTD FND HTD TDD HFD
     MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
     POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
     CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
     ICDD CDMD LLCN MCTD CLBD AUTU
     GPUD DPUD DNDA CFXD ARHD FITD CNTD CLTD ASCD
     CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
     DDGA NAMA
     DRDD EXR0
     USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
HUNT
PLEV 02
FCAR NO
SPID NONE
AST
IAPG 0
AACS YES
ACQ  AS: TN
ASID 16
SFNB  2  5  6  9  10  11  12  13  15  16  17  18  19
SFRB  1  2  15
USFB  1  3  4  5  6  7  9  10  12  13  14  15
CALB  1  3  4  5  6  8  9  10  11  12
FCTB
ITNA NO
DGRP
PRI  01
MLWU_LANG 0
DNDR 0
KEY  00 ACD 4742 0  1040
         AGN
     01 SCR 1030 0     MARP
        CPND
          NAME Test
          XPLN 27
          DISPLAY_FMT FIRST,LAST
     02 NRD
     03 MSB
     04 DWC 4742
     05 TRN
     06 AO6
     07
     08
     09
     10
     11
     12
     13
     14
     15
DATE 10 NOV 2005

john poole
bellsouth business
columbia,sc