Programming CallPilot 150 DNs to memory buttons 1

[cowenby]

We have a CallPilot 150 connected to a Modular ICS running XC 6.1 software.

I am trying to program the CallPilot 150 DNs to memory buttons on an M7324 in the communications closet, so we can monitor traffic during the day. The CallPilot is connected to DNs 534, 535, 536, and 537.

I went into Maintenance - Port/DN Status to check the DNs for the second channels:
P1210 - B1 534 - B2 598
P1211 - B1 535 - B2 599
P1212 - B1 536 - B2 600
P1213 - B1 537 - B2 601

I programmed the Internal Autodial buttons for 534, 598, 535, 599, 536, 600, 537, and 601.
When the 1st call come into voicemail, the indicator adjacent to the 534 key turns on.
When the 2nd call comes in, there are no indications.
When the 3rd call comes in, the indicator adjacent to the 535 key turns on.
When the 4th call comes in, there are no indications.

The I&M manual states "As a troubleshooting aid, it is helpful to program the CallPilot 150 DNs to appear on the memory buttons of a Norstar telephone.
After you have determined the CallPilot 150 DNs, program them onto memory buttons with indicators.
When the CallPilot 150 DNs are programmed to memory buttons, it is easy to monitor CallPilot 150 traffic levels, and determine if any CallPilot 150 ports are not functioning."

What am I missing here?

 

[luv2ski]

cant assign second dn to a key ..if you go into access you can see all ports as channels and see what is being used

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[cowenby]

Pat, thanks for the info. I've seen and used ACCESS on a NAM. Is ACCESS available using the CallPilot? Is there another way to monitor traffic on all 8 ports?

 

[luv2ski]

i dont think so but on a port the b1/b2 dn/channels are going to stay up together go down together so by putting the physical port dn as a autodial it will give you traffic info...when dn 1 is lit channel 1 is being used ,when dn 2 is lit then channel 3 is being used,and when 1,2,3 dns are lit channel 5 is being used,and when 1,2,3,4 dns lit 7 being used its says ports and everybody confuses ports with channels 1 port = 2 channels

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[luv2ski]

yes access is available on call pilot.. no, no other way to monitor ports

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.