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Programming a softkey for transfer to voice mail with NEC dtr-8d-1 phone

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newsgazoo

newsgazoo

IS-IT--Management
Jul 22, 2011
22
US
We have an NEC IPS 2000 and use NEC DTR-8D-1 phones. I need to program a soft key on one of the phones so that the receptionist can transfer calls directly to a users voice mail box. Any help would be greatly appreciated.
 
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Which voice mail system do you have? AD-8 card, or Active voice, AD-40/64/repartee?
 
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The procedure with those voice mail systems is: press TRF, dial the VM pilot number, after it answers, enter the mailbox number, then press 2 and hang up.
There may be other options depending on what VM system you have.
 
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