Programming a phone button 1

[Odium]

Hi people,

i'm having a little problem to make a 3905 button to use the observe function.

i have deacquired the phoneset and then from the nortel console:

ld 20
req: chg
type: 3905
TN: a b c d
ECHG: yes
ITEM: cls spv
ITEM: key 3 obv
SCHxxxx
key <----------------- what's this sub command for?


when i enter "key 3 obv" and press enter the console gives error SCHxxxx and a sub command named "key" appears and waits for input.

what am i doing wrong ?

thanks for any help.

 

[johnpoole]

don't do echg on an acd set.. two things, it took spv so maybe that group has an obv key on a spv..

john poole
bellsouth business
columbia,sc

 

[mcpeppi]

please communicate to me the whole sch message

 

[mcpeppi]

SCH0745 ?
Telephone must be declared as ACD supervisor

 

[KE407122]

SCH0745

I had that on a Suck 3.0 upgrade when they misprovisioned licences and it deleted my SUPV console.

Once you enter the CLS SPV it had to be written (CR- twice and then reenter set programming to assign Supervisor feature keys.

KE407122