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Program button to transfer calls

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Zen216

MIS
Jul 13, 2006
616
US
Hello,
I have been requested to setup three phones to be able to transfer calls to a specific number off-net. They do not want to have to hit the transfer button, the number and then transfer again to complete. They want me to program a button so it just transfers the active call to the specific number. Allowing them to get the next incoming call.

I am on a CM 6 system with digital 6416d+ phones.

Thank you
 
Check the Transfer on Hang-UP setting. If it is set to 'n' I think it requires the additional button press you described. I have mine set to 'y'.

change system-parameters features Page 7 of 19
FEATURE-RELATED SYSTEM PARAMETERS

CONFERENCE/TRANSFER
Abort Transfer? n No Dial Tone Conferencing? n
Transfer Upon Hang-Up? y Select Line Appearance Conferencing? n
Abort Conference Upon Hang-Up? n Unhold? n
No Hold Conference Timeout: 60
 
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