Procomm dropping call

[mlinman]

Hello,

I'm using Procomm 4.8 on Windows 2000 with a Multitech 19.2 ZDX modems. I have the idle disconnect setting set to 30 minutes, but it drops if I'm idle for about 5 minutes. Using this to dial mostly Avaya/Lucent PBXs.

Any ideas? the PC is a Dell P4 1.4Ghz

 

[hankm3]

Hello,

Are you Dialing the System Using a Script or is this a Manual Connection ?

Hank

 

[knob]

I would see if you can reproduce the problem with Hyperterminal. Procomm does not have any idle timeouts on calls (although your modem or the remote system may).
aspect@aspectscripting.com

http://www.aspectscripting.com

 

[mlinman]

Thanks for the replys. I'm just dialing from the directory I'm not using any scripts. I set the idle setting by going into the port settings of the directory entry then going into the modem properites.

I will try the Hyperterminal test.

 

[knob]

Looks like I was a bit incorrect in my earlier statements when I said Procomm didn't offer a timeout setting. I thought that the setting you mentioned above was a global setting on the system (Procomm is really just displaying the Windows' modem properties dialog at that point), but it looks like the Connection Directory does store that value entry-by-entry instead.
aspect@aspectscripting.com

http://www.aspectscripting.com