Processing credit card payments

[nickofherts]

Hi all,
Prospect wants callers to be able to pay bills by credit card, without any human interaction. This needs to link in to the bank processing systems. I would imagine that VM Pro with TTS would be able to handle the front end but I don't know about the back end integration. There must be something already developed - could someone point me in the right direction ? ps It doesn't have to be IP Office !
Many thanks

 

[mattKnight]

Hi all,
Prospect wants callers to be able to pay bills by credit card, without any human interaction. This needs to link in to the bank processing systems. I would imagine that VM Pro with TTS would be able to handle the front end but I don't know about the back end integration. There must be something already developed - could someone point me in the right direction ? ps It doesn't have to be IP Office !
Many thanks

Warning - PCI compliance will make this a cast iron bitch to do.

One way that you can do this to use a NGN service, which will do this and teh service supplier has all the PCI ocmpliance issues!

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Ragnorak]

Avaya has a case study where they did this for Pizza Express.

https://devconnect.avaya.com/public/dyn/d_dyn.jsp?fn=393

Looks like they hand off the credit card processing to Cleo Communications

https://devconnect.avaya.com/public/search/d_sprofile.jsp?s=3027&l=preexisting/355.gif

Doesn't look like it can be replicated for Bob's Corner Hobby Shop though.

Lots of hosted IVR solutions where they give you an 800 number for your customers to call. There's always the offsite transfer to a hosted IVR option even if it isn't perfect.

 

[nickofherts]

Thank you very much - off net transfer to third party is the way to go. No point trying to re-invent the wheel.