Problems with windows 7 automatic upgrades

[Ngolem]

I have been using Win7 for a couple of years and had regular updates until feb/2013. Now they ave stopped for some unknown reason....using their fix has not helped

I have the system on a Aesus netbook that was idle for a couple of months

any ideas

Jim Broadbent

 

[cdogg]

What is the error you're seeing?

Have you checked to make sure the system date/time is correct?

Is this netbook joined to a domain?

-Carl
"The glass is neither half-full nor half-empty: it's twice as big as it needs to be."

[tab][navy]For this site's posting policies, click [/navy]here.

 

[linney]

If you are having a problem with Windows Updates you could try the Fixit Tool from this article?

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

System Update Readiness Tool fixes Windows Update errors in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

http://support.microsoft.com/kb/947821

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

http://support.microsoft.com/default.aspx/kb/929135

Do you get the Updates if you create a new user and test with that new user?

Windows 7 - Repair Install

http://www.sevenforums.com/tutorials/3413-repair-install.html

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

http://support.microsoft.com/kb/2255099

Most machines come with a recovery partition allowing you to go back to the time of purchase, you will have to check your user guides for instructions. Choosing that path requires you to save all valuable data first.

 

[Ngolem]

I should point out that I have

Windows 7 starter kit
service pack 1

I have not changed what is on the machine when I bought netbook about 4 years ago no and as I said, up to Feb it was updating about every time I shut down the computer

I have Norton Internet security which I updated my license in Jan and it updated windows 7 fine for a month after that...I have done several Quick scans...though I confess I have not done a complete system scan.

When I use Windows update manually

I get a code 80248800A Windows update encountered an unknown error

When I run the fix for the error...it says it is fixed but it isn't

The netbook is not part of a network...I do have an ADSL modem (unchanged in 2 years) with direct and WIFI connection...I use the direct connection for my desktop and WIFI for my netbook.

I run Firefox as a browser and recently updated it to 21.0 with no problems

Thanks for your response so far

Jim Broadbent

 

[linney]

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7, or Windows 8.

http://support.microsoft.com/kb/929833

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

http://support.microsoft.com/kb/928228#appliesto

You may have made a typing error with the mentioned error number, usually they are 8 digits in it not 9?


This EXAMPLE (ONLY) might or might not work for you with your updates it uses the built-in Administrator account to perform the updates install?

"It seems that the "Run as administrator" command only gives you some administrative privileges, and they're not enough to install Java (and OpenOffice, by association). In order to get around this, you need to actually log into the built-in administrator. Open a command prompt with admin rights by clicking start, typing cmd into the search/run box, and hitting CTRL-SHIFT-ENTER. At the prompt, type:

net user administrator /active:yes

Then log out of your regular account and back in as the built-in administrator, where you might be able to install the program. When you're done, log back into your regular account and, for security purposes, disable the built-in administrator account using:

net user administrator /active:no