Problems with Paging Route

[tekunishan]

I am currently working on an Option 81C. Some contractors recently installed a Bogen multi-zone amp for the Print Shop area. I responded by building a PAGE route, and trunk for this application. My route 79 has an ACOD of 1979. When I dial this off of Digital phone, I receive the response tone from the Bogen. I am now supposed to dial a zone code, (00=all zone, 01=zone 1, etc.). When I dial "00", the display doesn't register those digits, and the Bogen never acknowledges the zone code. When I dial the ACOD and zone code from a 500 set, it goes through. I also logged into the Maintenance Set, LD 36, TRK 20 0 1 7 (TN for PAG trunk), at DN? I enter 00, and it goes through as well. Any insight would be greatly appreciated. Thanks in advance!!

 

[janaya]

You need to check your dtmf signalling. I have it turned on on the PBX so that I can give DTMF when calling out to pagers. Some people turn it off. You don't normally need it, but the system might be looking for an audible DTMF tone to send the paging request. Check this first.

Item is in the Customer Data Block under FTR_DATA Data Block
FTR_DATA
SPRE XXX
LINK NO
PREO 0
BPSS NO
SRCD XXX
EEST YES
DTMF YES <---- check this

 

[tekunishan]

Thanks janaya for the prompt response! I made that change in the CDB, FTR Gateway, but it did not change the result.

 

[jjmcc2]

Here is what I use that works. You need to make it a WAT for the trunk route data block.

REQ: prt
TYPE: rdb
CUST 0
ROUT 5

TYPE RDB
CUST 00
ROUT 5
DES PAGE-ESO
TKTP WAT
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
DNIS NO
ICOG OGT
SRCH LIN
STEP
ACOD 71
CPP NO
TARG
CLEN 1
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ORG
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
CDR YES
INC YES
LAST YES
QREC YES
OAL YES
AIA YES
OAN YES
OPD YES

SCH2017

NATL YES
MUS NO
MANO YES
EQAR NO
OHQ NO
OHQT 00
TTBL 0
ATAN NO


PAGE 002

OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO

REQ:

And here is how the trunk is configured...


REQ: prt
TYPE: wat
TN 24 0 8 0
DATE
PAGE

DES PAGE-ESO
TN 024 0 08 00
TYPE WAT
CDEN 8D
CUST 0
XTRK XUT
TIMP 600
BIMP 3COM
TRK ANLG
NCOS 0
RTMB 5 1
NITE
SIGL LOP
SUPN NO
AST NO
IAPG 0
CLS UNR DIP CND WTA LPR APN THFD
P10 NTC

 

[tekunishan]

Thank you for the response jjmcc2! I just printed that, and will attempt to implement it this morning.

 

[tekunishan]

Hey, jjmcc2, that works!!! It went off without a hitch. I had this built before as a WAT route and trunk, but could not get the Zone Code to accept, (PBX kept spitting out ERR 404 errors). I'm now trying to find out what was different. Thank you very much for everyone's help on this issue!!

 

[jjmcc2]

Your welcome.