Problems with Outlook

[troja]

I'm using Outlook 2002 as Pop3-Client to access my mercury mail server. The problem is that I'm getting every mail 3 times, with no exceptions, and I have no clue why.

I think it might be a problem with pop3-server because you can see in its output that it really does deliver every message 3 times.

Any help is very apreciated,
Viktor

 

[vesselescape]

It is the Mercury Server....a number of reasons this can occur. Is your Mercury server where you can access the logs?

 

[troja]

Yes, it's on my own Win2K-Machine.

Just some additional info: If I enter the POP3 Server through telnet, there are not duplicates. It really is so that mercury sends out the same bunch of waiting messages three times. Actually, its history looks like this after receiving 5 messages (which got 15 after sending):

Connection from 192.168.0.2, Wed Jan 29 22:18:59 2003
User viktor, (2) 5 messages, 66503 bytes
10 sec. elapsed, connection closed Wed Jan 29 22:19:09 2003

Three times this message, only change the time for some seconds, that's the "connection history" of mercury pop3 server.

Viktor

 

[vesselescape]

Send a msg to the admin <postmaster@themercuryserverdomain.com> hosting the Mercury server and ask them to ck the problem. I sounds like Mercury is looping several copies of the traffic to your box. Can&quot;t
tell (and neither can you) why the loop is occuring or if the mail server is getting three copies from the initiating client without access to the Mail Server Logs. Your own logs won't really help beyond telling you are recieving three seperate copies.

 

[troja]

We have a misunderstanding as it seems. Mercury is on MY machine (server in my lan), the logs I wrote you are from MY mercury server and this is the server we actually talk about.

 

[SteelBurner]

Hi troja,

to me it sounds like the servertimeout that is set in Outlook is reached before the whole POP3 box has been downloaded from your mailserver. Timeout is usually set to 30 seconds which might be too less for slow network connections and/or large mails.

Just set the servertimeout in your Outlook account to 5 minutes and it should work.

SteelNurner

 

[troja]

Hi all

The problem is resolved. Actually I don't know what it really was but after reinstalling outlook on the client everything worked fine. ... don't ask

Thanks for your precious help anyway.

Viktor