Volteurope
IS-IT--Management
We have a remote office that has a Cisco 3560 configured with VLAN 1 for DATA and VLAN 2 for VOICE, a router connected to a leased line and a G350 connected to ISDN.
Our IP phones are set to VLAN 2 with the CLAN's being in our HQ, they route internal calls through the router to our 8300 and external calls through the G350 in region 2, randomly they will drop the incoming data for both internal and external calls (ie: Users in the remote office cannot hear anything but external or HQ internal users can). Also control signals to the phones dont make it through from the CLAN and the phones go into discovery.
I am not sure if this is an Avaya phone issue or Cisco switch issue.
Does anyone have an idea what might cause this?
Thanks,
Simon.
Our IP phones are set to VLAN 2 with the CLAN's being in our HQ, they route internal calls through the router to our 8300 and external calls through the G350 in region 2, randomly they will drop the incoming data for both internal and external calls (ie: Users in the remote office cannot hear anything but external or HQ internal users can). Also control signals to the phones dont make it through from the CLAN and the phones go into discovery.
I am not sure if this is an Avaya phone issue or Cisco switch issue.
Does anyone have an idea what might cause this?
Thanks,
Simon.
