Problems with mobile Twinning

[kkragelund]

Hello Guys

I hope you can help me. My company have a Avaya ipoffice 500 v2 running 9.1.900.182.
In incoming call there is a route directly to a user with mobile twinning activated. When i call the number the twinning works, but the number on my cellphone shows 0 infront of the incoming call number.

We use 0 to call outside.

so instead showing number 66666666 it shows 066666666

Can anyone help? sorry for my shitty english :-D

 

[joe2938]

sounds like you programmed a prefix of 0 on the line itself, this is needed for calling back from the call logs

 

[mojoputter]

I bet if you look here on your T1 you will find 0 has been entered

Here is the explanation from when your at that screen pressing HELP

The end is near!

 

[joe2938]

yup that's what I was talking about

 

[kkragelund]

Hi again

Thanks for the answeers. We are running with sip trunks. I have tried change the prefix to blankt. I still get 0 infront of number when the system twin out to my mobile.

 

[kkragelund]

Sorry it works actually now thanks for the input.