Problems with explorer

[mtbiker]

I updated XP pro to SP2 today all seemed well. I have done some work and a backup.

But I noticed that I am having an intermittant system FREEZE or Lock-UP related to the explorer in the task manager.

Senario is Goto MY computer, on the Left side of the screen toward the bottom is a link for Control Pannel. If I click on this link, I will clear all information out of the open window, and the system will just stop. I can goto task manager, and I have tried unloading eash item one at a time, and the explorer.exe is the one. Now note that once the system freezes this window, I can still do a shutdown and restart and the system will come up with only a windows restart showing in the event log.

Any suggestions.

Thanks a bunch.

Bill



>-- --<

Bill [:<}

..................................

 

[linney]

Whether Explorer is your problem or not it is hard to say.

I would look at third party drivers and software.

Try Safe Mode (Do you have this problem in Safe Mode?).

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

Some programs seem to stop working after you install Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?kbid=842242

875350 - How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;875350&FR=1&PA=1&SD=HSCH