problems with dialing over OneX Mobile essential client

[mcpeppi]

Hi all,
if I try to dial a number over the OneX mobile essential Client it sometimes happens that some digits are dialed twice.
So if I try to dial 12345678 the system dials 1233455678 for example.
We have an IP Office 500V2 Release 8.1(69)
I'm using the following short code:
Code: #03xx
Function: FNE-Service
Telephonenumber: N

But it's not only an onex mobile essential problem, because I have the same problem if I try to dial xxxxxxx9900 which is directed to FNE-code #0300 from my mobile phone without onex mobile.
I think it's a problem with the incoming dtmf-tones, but I don't know if it's an IP Office problem or if the problem is on the mobile providers site.

Does anyone of you ever has this issue?

I did several testcalls and sysmon-traces of this calls. I always dialed +xxxxxxxxxxx9900 to get into the system and after that 012345678 to reach an external extension.
In only one of ten testcalls the number was dialed correctly.
At the other testcalls the number was dialed like 01234456678



Here is a small excerpt of a failure-sysmon-trace were the "9" is dialed twice:

948273834mS CMLineRx: v=2
CMInformation
Line: type=Q931Line 2 Call: lid=2 id=3 in=1
Called[] Type=Default (100) Reason=CMDRdirect Keypad[9]
948273834mS CMCallEvt: Ghost Endpoint: dbuchholz DTMFOOB = 1
948273834mS CMCallEvt: dbuchholz: FNE Received DTMF=9 from Monitor State=0 Star=1
948273876mS CMLineRx: v=2
CMInformation
Line: type=Q931Line 2 Call: lid=2 id=3 in=1
Called[] Type=Default (100) Reason=CMDRdirect Keypad[9]
948273876mS CMCallEvt: Ghost Endpoint: dbuchholz DTMFOOB = 1
948273876mS CMCallEvt: dbuchholz: FNE Received DTMF=9 from Monitor State=0 Star=1
948273976mS CMExtnRx: v=735, p1=0
CMInformation
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[99] Type=Default (100) Reason=CMDRdirect
948273976mS CMTARGET: 0.1474.0 131 dbuchholz.0: Setting Hard Timer 4000
948273977mS CMTARGET: 0.1474.0 131 dbuchholz.0: LOOKUP CALL ROUTE: type=100 called_party=xxxxxx99 sub= calling=735 dir=out complete=0 ses=0
948273977mS CMTARGET: 0.1474.0 131 dbuchholz.0: ADD TARGET (N): number=xxxxxxxx99 type=100 depth=1 nobar=1 setorig=1 ses=0
948274680mS CMLineRx: v=2
CMInformation
Line: type=Q931Line 2 Call: lid=2 id=3 in=1
Called[] Type=Default (100) Reason=CMDRdirect Keypad[3]
948274680mS CMCallEvt: Ghost Endpoint: dbuchholz DTMFOOB = 1
948274680mS CMCallEvt: dbuchholz: FNE Received DTMF=3 from Monitor State=0 Star=1
948274780mS CMExtnRx: v=735, p1=0
CMInformation
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Called[3] Type=Default (100) Reason=CMDRdirect
948274780mS CMTARGET: 0.1474.0 131 dbuchholz.0: Setting Hard Timer 4000
948274781mS CMTARGET: 0.1474.0 131 dbuchholz.0: LOOKUP CALL ROUTE: type=100 called_party=xxxxxxxx993 sub= calling=735 dir=out complete=0 ses=0


Thanks in advance for your help.

Regards
David