We had a problems with some of our statements. We are using Dynamics 5.5.
We applied payments full payments and our statements are setup to exclude the fully applied payments.
When we printed our statements there are certain statements that printed with applied payments.
Also the applied payments are showing up as Open items in the customer inquiry.
Any ideas anyone how to tackle this one.
Thanks for any suggestions.
We applied payments full payments and our statements are setup to exclude the fully applied payments.
When we printed our statements there are certain statements that printed with applied payments.
Also the applied payments are showing up as Open items in the customer inquiry.
Any ideas anyone how to tackle this one.
Thanks for any suggestions.