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Problems with analog phones

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Anitya

Technical User
Aug 1, 2006
5
ES
Hi,

i have a Meridian 11c with Succesion 4 and i have a problem. Sometimes a analog phone doesn't received calls and the only way to fix it is delete the phone's configuration and create it again. This ocurrs in all the analog phones.

Can you help me?

Thanks
 
This sounds like it might be an issue where a software patch is needed. Are your DEPLIST and other patches current on your system? Does this issue happen system wide or is it on a specific card or loop?
 
is this both station to station and external?

john poole
bellsouth business
columbia,sc
 
I´m trying to know if all the affected extensions are in the same card.

This occurs extension to extension an external calls.

Thanks!
 
These are the DEPLIST and the patches:

DepList 1: callp Issue: 06
DepList 2: core Issue: 06
DepList 3: cpi Issue: 06
DepList 4: eurnet Issue: 06
DepList 5: features Issue: 06
DepList 6: intnet Issue: 06
DepList 7: ip Issue: 06
DepList 8: specinst Issue: 06
DepList 9: term Issue: 06

SYSTEM HAS NO USER SELECTED PEPS IN-SERVICE

is there any patch that fix the problem?

The problem happens system wide.
 
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