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Problems with an EU24

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erik1980

erik1980

Programmer
Jan 29, 2007
105
NL
We have strange problems with an EU24.

The keys are programmed and working. After a couple of days the customer changed some keys in de manager but they where not changed at the EU24.

Whatever what we do the old keys and labels are still visible on the EU24.
Anyone got an idea??
 
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Delete user and recreate and/or reset the handset and module by unplugging

This is why customers shouldn't play with Manager :)

ACSS - SME
APSS - SME


"I'm just off to Hartlepool, to buy some exploding trousers
 
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User buttons work by associating the Name of a user as an object. In some older version of IPO changing the name of the user does not change the user buttons. So you are left with non functional buttons that are populated with names that no longer exist.

Could be the issue.

 
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