Problems with Alert

[CoolDudeeh]

Background info
Windows server 2003
Arcserve 11.1
Alert v7.1
Alert Service seems to be working.

I am trying to get some alerts to work.
In the alert log, i see
sending broadcast
Failed to send broadcast(2273)
or
sending SMTP
Failed to send SMTP(80000001)

Does anyone have any ideas

 

[davidmichel]

Alert error codes are just about useless. Perhaps debug will help, details are in the faq section.

Try sending test alerts from the alert manager.

 

[Cyklops]

for broadcasts you need the Windows Messenger server enabled on your machine, for SMTP you need the SMTP service to be running on the machine. Are they both running?

regards

 

[sandyboy]

1.80000001 means unknown (domain)for smtp server
2.try the command:
"TELNET smtpserver 25" this should work

3 If VirusScan installed, check if disabled the following item in
Virus Scan console:
- Access protection, prevent mass-mailers worms from sending
mail, port 25.>>>if you have McAffee
3.few more check
- check the Server name in the SMTP settings
- check the SMTP server service (started)
- check the Firewall settings (if configured)

cheers

Sandy