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Problems transferring calls on CS1000

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PhoneMan19

PhoneMan19

Technical User
Feb 16, 2009
14
US
I have a CS1000 and getting complaints of not being able to transfer calls. It seems to be external and internal calls. Could it be something to do with the CISCO switches not having QoS on them?
 
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I had this same issue two days ago, on a CS1000E at 6.0 but a TDM system using 390X sets. I updated the firmware version on all the sets and the transfer function then worked.

If you are using IP sets, it may be the same issue.
 
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