Problems Sending E-Mail Internationally

[RSA2000]

I have one user whom is trying to send out an e-mail to a recipient with a three-part domain (e.g., cherz.com.r), which is an international domain. When he tries to send the e-mail he receives "Some addresses are undeliverable and have been crossed out. Would you like to go to the addressbook to resolve them." We are using GroupWise 6 (Sp 2). I have tried to set up an internet addressing rule, but this doesn't work either. Has anyone else had this problem? Any help would be greatly appreciated.

 

[Lou0686]

Hi, do you have Internet Addressing enabled or are you using Internet Addressing rules?

Enabling Internet Addressing should solve the problem but once you enable it, you can't go back.

Lou

 

[RSA2000]

Okay, I guess I opened pandora's box. I couldn't remember how to create a new Internet Addressing Rule and I turned on Internet Addressing and turned if off. Now the international works okay with the new rule I created, but some of the users are now experiencing sending to users that they have sent e-mails to before. I guess I will have to disable Internet Addressing rules after all. It makes sense now that they are all of a sudden having these problems even though I disabled and enabled the Addressing Rules. Thanks for your help!