Problems programming Caller Id

[Carloscp]

Hi, I need a help, I have configures system multifrecuency and trunk group DIOD, but in DID call, when I trace the TAC, it shows to me that the call goes directly to the attendant console, instead off ring on the extension:

Calling party trunk-group 1 member 18 cid 0x153
21:18:35 Calling Number & Name NO-CPNumber
21:18:35 active trunk-group 1 member 18 cid 0x153
21:18:37 Category + CPN 29982679823
21:18:37 dial *96
21:18:37 ring attendant-group 1 cid 0x153
21:18:43 active attendant 6999 cid 0x153
21:18:59 idle attendant 6999 cid 0x153

 

[Fezzerooney]

display inc-call-handling-trmt trunk-group 1

See if there's an entry in there.