Hi All
Wonder if anyone can help.
We're in the process of migrating several very old Windows 2000 servers running PS3 to some shiny new servers running Windows 2003 PS4.
We've one application which, due to its complexity, will continue to run from the old farm and, as the application server it connects to is somewhat suspect at the best of times, nobody is prepared to risk trying to upgrade the old world server to add to the new world farm incase it stops working!
So, we've created an ICA file pointing to the old world application, and popped it on the new world desktop. So far, so good. However, we've got issues with just some users whereby when they connect via the new world to just this application, their sessions will suddently disconnect with no warning. its not all users, just a select few. If the users connect purely to the old world environment, and lauch the application, it works without any issues at all.
Having done some troubleshooting, the only differences we can find between the users who work ok and those who do not are within their Citrix session settings.
If I open the session properties for the sessions that work ok (right click on the user connection and select session information) and then click the Session information tab, we see that the value for Client Buffers is set to 44 X 1460 and that the Server Buffers value is also set to 44 X 1460. However, for just those sessions which are not working, both of these values change to be 42 X 1460, and thats the only different we've been able to find.
Two questions, really.
Firstly, where are these values set, so I can see what they are
Secondly, what do these values represent and can we change them to see if this resolves the issue.
Its been ongoing for ages, and as its a critical application, we're under increasing pressure to resolve the issue. Typically, its one of those situations where we're supporting an environment we've not had any involvement with building, and so there are plenty of other issues as well, but getting to the bottom of this one would be a real life saver.
if anyone has any ideas, or can offer any further information about where I can find these values, and what they do, i'd be really grateful!
Many thanks to anyone who can help,
Chris
Wonder if anyone can help.
We're in the process of migrating several very old Windows 2000 servers running PS3 to some shiny new servers running Windows 2003 PS4.
We've one application which, due to its complexity, will continue to run from the old farm and, as the application server it connects to is somewhat suspect at the best of times, nobody is prepared to risk trying to upgrade the old world server to add to the new world farm incase it stops working!
So, we've created an ICA file pointing to the old world application, and popped it on the new world desktop. So far, so good. However, we've got issues with just some users whereby when they connect via the new world to just this application, their sessions will suddently disconnect with no warning. its not all users, just a select few. If the users connect purely to the old world environment, and lauch the application, it works without any issues at all.
Having done some troubleshooting, the only differences we can find between the users who work ok and those who do not are within their Citrix session settings.
If I open the session properties for the sessions that work ok (right click on the user connection and select session information) and then click the Session information tab, we see that the value for Client Buffers is set to 44 X 1460 and that the Server Buffers value is also set to 44 X 1460. However, for just those sessions which are not working, both of these values change to be 42 X 1460, and thats the only different we've been able to find.
Two questions, really.
Firstly, where are these values set, so I can see what they are
Secondly, what do these values represent and can we change them to see if this resolves the issue.
Its been ongoing for ages, and as its a critical application, we're under increasing pressure to resolve the issue. Typically, its one of those situations where we're supporting an environment we've not had any involvement with building, and so there are plenty of other issues as well, but getting to the bottom of this one would be a real life saver.
if anyone has any ideas, or can offer any further information about where I can find these values, and what they do, i'd be really grateful!
Many thanks to anyone who can help,
Chris